Call Centre Calculator 3.0
Call Center Calculator is based on the Erlang B and Erlang C traffic models and helps you to estimate how many agents you need in your call centre for each hour during an eight hour day. It also works out how many trunks (lines) you need into your call ...
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Avaya Call Centre Download
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1$249.00
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2Telstra Call Centre 14.6
With Call Centre application installed on your desktop you have call control capabilities such as answering calls, hold, transfer, and conference. You also have the ability to escalate calls to your Supervisor, change your queue state and display your ...Freeware -
3rapidHELP 2.1
This is rapidHELPrapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.Functional OverviewTransparent Data flowCustomer TicketsMultitasking supportIntegral Absence ManagerUniform ... -
4Terminal Emulator R16 16.3
Terminal Emulator is a Windows-based application used to connect to and display the interface of an Avaya Call Management System (CMS) server through a 615C (color) terminal emulation. This application can also be used as a telnet application to a host ...Freeware -
5Mitan PhoneCalc 6.2
PhoneCalc is an advanced call-centre calculator, with all the standard call-centre calculations such as Erlang-C, plus Mitan-C for abandoned calls, agent shrinkage calculations, several other queueing models. The summary display shows all the important ... -
6Cuba Server for Remedy (Avaya
Also it can indicates status of call – eg ‘number called’, ‘busy’, ‘call hung up’, etc. Cuba supports most business grade telephone systems.$3,000.00 -
7eTellicom VisualContact 5.3
eTellicom VisualContact features : - Screen pops - User GUI configuration (queue announcements, recording etc) - Call Back - Multimedia queuing – Voice/Email/Fax (Web chat in development) - Unlimited Queues/Agents - Agents skill based routing ...Freeware -
8Rander Reports 1.1
It can also have facilities like Call blocking, forwarding, transfer, etc. Now, the Rander Reports program is a freeware that can be used with Rander software. -
9LDC-Client 5.1
All important calls, emergency calls and transmissions are saved including the caller's number, date of call, time of call, duration of call, and other protocol information. You define what numbers to record or at what time to record numbers. LDC ...$148.00 -
10Pranksterz 1.0.3
How would you like to PRANK CALL anyone in the world with a range of crazy characters you control? You can now using the original #1 pranking app PRANKSTERZ! You have the power of brilliant comic prank calling with a choice of totally believable, yet ...$1.99 -
11SuperVoice Communications Server
-Supports Group Mailboxes - a caller can leave a message to a group mailbox and everyone who belongs to this mailbox will receive the message -Supports Urgent Group Mailboxes - a caller can leave a urgent message to a Urgent Group Mailboxes and everyone who belongs to this mailbox will be notified by phone call, pager or email. ...$249.00 -
12SuperVoice Pro 9.0
-More notification features when voice messages arrive in the mailbox When you SuperVoice Pro calls you to let you know a voice message was left, you can listen to it straight away, you no longer have to call back. -Improved System Operator You now ...$99.00 -
13Payroll Software 4.0.1.5
Staff planning application is used on both small and large business and helps to call centre, hotel and hospitality. Payroll tools are developed to maintain time consuming task of staff scheduling. Staff work planning application helps to relieve of ...$49.00
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14VSS Video Sanctuary 1.0
This Video Sanctuary version application is released under freeware distribution licence by VSS Technologies, Karaikudi. An innovative Video Encryption Software to protect your video from unauthorized distribution and playback. This software encrypts ... -
15TELUS Backup 8.4
A lost laptop or lost data are real risks. TELUS Desktop Backup helps eliminate the risk of data loss, security breaches and business down time. Traditional backup methods like Zip drives and re-writable CDs don't fully protect you from data loss.$5.95 -
16MySpacer Pro 11.1
My$pace navigator, link decoder, space eliminater, batch tasker, tag writer and de-tracker. works with MySpace IM, or on its own. My$pace IM tracks you, this program eliminates most of the tracking devices. This application is designed by axis to save ...Freeware -
17Merlin Lite 1.0
Designed specifically for sales teams (both for on site and remote access) and for call centre operators, Merlin Lite filters out data that is specific to the User concerned. It presents this to them in a “heads up” display, making ...$89.95 -
18JIRA Helpdesk Client 1.0
The Jira Helpdesk Client is a client application designed for the helpdesk environment that sits on top of Atlassian's issue tracking tool JIRA. To use this product, you will need to first purchase JIRA. Main Features: - New user-interface designed ...$69.00 -
19Clockmate 1.0
If you are an international traveller or a telecommuter, or if you work with a customer call centre, an airport service desk or a hotel service desk, Clockmate should be a valuable tool for you. Clockmate is a speaking clock. The Microsoft voice installer ... -
20SentryWorks Screen Recorder 2.0
Abra product is the most powerful screen recording solution available, and it allows you to save recordings in the Adobe Flash file formats (SWF & FLV). Abra™ is the most efficient and easiest to use screen recording application. You can ...Freeware -
21Crib Sheet 1.05.13
Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics. For example... Where medical staff need to paste stock texts into Meditech software. Where tele-sales staff need to view ...Freeware -
22PresenTense Time Client
PresenTense Time Client is trusted worldwide and installed on hundreds of thousands of government, military, 911 call centre and corporate computers. The low cost of ownership (support and upgrades within the major version number included free) makes ...$39.95 -
23versaSRS Help & Service Desk -
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional ... -
24CMS Supervisor R16 16.3
Avaya CMS is a software product for businesses and organizations that have an Avaya Communication Manager system and receive a large volume of telephone calls that are processed through the Automatic Call Distribution (ACD) feature. Avaya CMS collects ...Freeware -
25CallReplay 6.0
CallReplay is a software for Automatic call recording for Cisco & Avaya & NEC VoIP PBXs. No proprietary hardware required. Listen to a call as it happens, without any conferencing. You can also Whisper to the agent without being heard by the ...$249.90